Serving Travelers Nationwide from Our Cleveland-Area Office
Legal Information

Accessibility Statement

A to Z Travel Center is committed to making its website accessible and usable for as many people as possible, including individuals with disabilities.

1. Our Commitment to Accessibility

A to Z Travel Center believes every traveler should be able to access information about our services, communicate with our office, and begin planning a trip without unnecessary barriers.

We are working to provide a website experience that supports people with a wide range of visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

The U.S. Department of Justice has stated that the ADA applies to businesses open to the public, including the goods, services, privileges, and activities they offer through websites, and requires effective communication where applicable.

2. Accessibility Standards

Our accessibility efforts are guided by the Web Content Accessibility Guidelines, commonly known as WCAG.

WCAG is an internationally recognized set of recommendations for making web content more accessible to people with disabilities. WCAG 2.2 addresses accessibility for users with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

A to Z Travel Center uses the Web Content Accessibility Guidelines as a reference for improving website accessibility. Our goal is to support the principles and success criteria associated with WCAG 2.2 Level AA where reasonably possible.

Accessibility is an ongoing process. Some content, features, or third-party tools may not yet fully satisfy every applicable accessibility guideline.

This statement reflects an accessibility goal and ongoing effort. It should not be interpreted as a representation that every page, feature, document, or third-party service currently conforms fully with every WCAG success criterion.

3. Measures We Take

We incorporate accessibility considerations into the design, development, maintenance, and review of this website.

Our efforts may include:

  • Use clear heading structures and content organization
  • Provide alternative text for meaningful images
  • Maintain sufficient color contrast
  • Support keyboard navigation where possible
  • Use descriptive link text
  • Label forms and interactive controls
  • Avoid relying on color alone to communicate meaning
  • Review website content and functionality for accessibility issues
  • Correct identified accessibility barriers when practical
  • Support text resizing and browser zoom
  • Test common user journeys across desktop and mobile devices

Accessibility is an ongoing process. New content, software updates, third-party integrations, and design changes can introduce issues that require additional review.

4. Using This Website

This website is designed to work with commonly used browsers, operating systems, and assistive technologies.

For the best experience, visitors should use:

  • Use your browser’s zoom controls to enlarge text and page content
  • Navigate links and controls using the keyboard
  • Use browser or operating-system accessibility settings
  • Contact A to Z Travel Center if you encounter difficulty accessing information or completing a form

Website behavior may vary depending on the combination of browser, device, operating system, assistive technology, and user settings.

5. Known Limitations

Although we work to improve accessibility, some parts of the website may not yet provide an ideal experience for every user.

Potential limitations may include:

  • Third-party booking or supplier websites
  • Embedded maps, videos, or external widgets
  • Older documents or downloadable files
  • Content supplied by travel partners
  • Features controlled by third-party plugins or services

We do not control the accessibility of third-party platforms, but we will make reasonable efforts to help users obtain the information they need.

6. Third-Party Content and Services

This website may link to or display content from airlines, cruise lines, tour operators, hotels, insurance providers, payment processors, mapping services, and other third parties. Those organizations control the accessibility of their own websites, applications, documents, and booking systems.

Contact us if you encounter an accessibility barrier involving third-party travel information. We will make reasonable efforts to help you access the relevant information through another method.

7. Alternative Ways to Access Information

If any part of this website is difficult to access, we can provide information through another reasonable method when possible.

Examples:

  • Explain website content by phone
  • Provide information by email
  • Help complete an inquiry or planning form
  • Provide an accessible version of a document when available
  • Assist with locating travel information from a supplier

8. Accessibility Feedback

We welcome feedback about the accessibility of this website.

When reporting an accessibility concern, please provide:

  • The webpage or feature they were using
  • A description of the accessibility problem
  • The device and browser being used, if known
  • The assistive technology being used, if applicable
  • Their preferred method of contact

You are not required to disclose a disability to request assistance. Providing technical details may help us identify and correct the problem more efficiently.

9. Response to Accessibility Requests

We will review accessibility reports and requests as promptly as reasonably possible. Response times may vary depending on the nature of the issue, the technology involved, and whether a third-party service is affected.

We will communicate available alternatives or next steps when appropriate.

10. Ongoing Improvements

A to Z Travel Center treats accessibility as an ongoing process. We may review page structure, content, forms, navigation, color contrast, keyboard access, alternative text, and third-party integrations as the website evolves.

11. Formal Conformance Status

A to Z Travel Center does not claim that this website fully conforms with every WCAG 2.2 Level AA success criterion. We continue to identify and address accessibility barriers as they are discovered.

Because website content, third-party integrations, and technical standards change over time, accessibility work remains ongoing.

12. Contact A to Z Travel Center

To report an accessibility barrier or request assistance accessing information or services, contact:

A to Z Travel Center
6917 W 130th St
Parma Heights, OH 44130

Phone: 440-888-6666
Email: admin@atoztravelctr.com

Need Help Accessing Our Website?

Contact A to Z Travel Center if you encounter an accessibility barrier or need help accessing information provided through our website.

Serving Travelers Nationwide from Our Cleveland-Area Office