Serving Travelers Nationwide from Our Cleveland-Area Office
These Terms and Conditions govern your use of the A to Z Travel Center website and the information, features, and services available through it.
A to Z Travel Center provides travel-planning, advisory, reservation, and related services for individuals, couples, families, groups, and organizations.
We assist clients with travel arrangements that may include:
Unless expressly stated otherwise, A to Z Travel Center acts as an independent travel advisor and intermediary between travelers and independent travel suppliers.
By accessing this website, submitting a request, approving travel arrangements, authorizing a reservation, or making payment, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you are arranging travel for another person, you represent that:
If you do not agree with these terms, do not use this website or authorize A to Z Travel Center to make travel arrangements on your behalf.
Travel products and services are provided by independent third parties, which may include:
A to Z Travel Center does not own, control, manage, or operate these suppliers.
Each supplier may impose its own:
Your reservation is subject to all applicable supplier terms in addition to these Terms and Conditions.
When supplier terms conflict with these terms regarding a supplier-provided service, the supplier’s terms generally control that service.
You are responsible for providing complete and accurate traveler information.
Traveler names must match the identification or passport that will be used during travel.
You must review all quotes, invoices, confirmations, itineraries, tickets, and travel documents promptly and notify A to Z Travel Center immediately of any error.
You are responsible for verifying:
Corrections requested after a reservation is made may be subject to supplier restrictions, rebooking requirements, fare increases, penalties, or cancellation.
A to Z Travel Center is not responsible for losses resulting from inaccurate, incomplete, or late information provided by a traveler or person acting on a traveler’s behalf.
Travel prices and availability can change at any time until a reservation is confirmed and all required payments have been accepted.
A quote does not guarantee:
Quoted prices may be based on current supplier information and may expire without notice.
Unless specifically stated otherwise, prices are generally quoted per person and may be based on:
A supplier may correct pricing errors or withdraw an offer before or after booking, subject to applicable law and supplier policy.
Reservations may require a deposit, partial payment, or full payment.
Payment deadlines are controlled by the applicable supplier and must be met to maintain a reservation.
You authorize A to Z Travel Center and the applicable travel suppliers or payment processors to charge the approved amount using the payment method you provide.
You are responsible for:
Failure to make a payment by the required deadline may result in automatic cancellation, loss of deposits, penalties, or increased pricing.
A to Z Travel Center is not responsible for a reservation canceled because a payment was declined, delayed, disputed, reversed, or not received by the supplier deadline.
A to Z Travel Center may charge professional, consultation, research, planning, ticketing, change, cancellation, group-management, or other service fees.
Any applicable A to Z Travel Center fee will be disclosed before it is charged.
Unless otherwise stated in writing, professional and planning fees:
Supplier refunds do not automatically include a refund of A to Z Travel Center’s professional fees.
Cancellation and change rights vary by supplier, fare, package, policy, promotion, and date of cancellation.
You may be responsible for:
Some travel products are entirely nonrefundable from the time of purchase.
All cancellation and change requests must be submitted to A to Z Travel Center in writing unless immediate telephone contact is necessary because of an urgent situation.
A request is not effective until it has been received, acknowledged, and processed by A to Z Travel Center and the applicable supplier.
Refunds are controlled by supplier rules and applicable law. Airline passengers may have refund rights in certain circumstances involving canceled or significantly changed flights, but eligibility depends on the facts, the traveler’s response, and current Department of Transportation rules.
A to Z Travel Center does not guarantee that a supplier will approve a refund, credit, waiver, exception, or future-travel certificate.
Processing times are controlled by the supplier, bank, credit-card company, insurer, or payment processor.
Before initiating a payment dispute or chargeback, you agree to contact A to Z Travel Center and allow a reasonable opportunity to investigate the issue.
A chargeback does not eliminate:
Submitting an inaccurate, misleading, or unsupported chargeback may delay resolution and may result in additional collection, administrative, or legal costs where permitted by law.
Nothing in this section limits any rights or remedies available to you under applicable law.
Travel insurance is strongly recommended because travel arrangements may be subject to cancellation penalties, interruption costs, medical expenses, evacuation expenses, baggage losses, delays, and other risks.
Travel insurance coverage is subject to the specific plan’s:
A description or summary of insurance coverage is not the insurance policy.
You are responsible for reviewing the complete plan documents and determining whether coverage meets your needs.
A to Z Travel Center does not:
Claims are determined solely by the insurance company under the policy terms.
If you decline travel insurance, you accept the financial risks associated with cancellation, interruption, medical events, delays, supplier failure, and other uninsured losses.
Each traveler is solely responsible for obtaining and carrying all documents required for travel.
Depending on the itinerary, required documents may include:
Government requirements may change without notice.
The U.S. Department of State provides passport, visa, destination, safety, and international travel information, while the Transportation Security Administration publishes current identification requirements for airport checkpoints.
A to Z Travel Center may provide general guidance, but does not issue passports or visas and does not guarantee that a traveler will be admitted into any country, permitted to board transportation, or allowed to complete an itinerary.
Travelers should independently verify all requirements with the appropriate government agencies, embassies, consulates, and travel suppliers.
A traveler who lacks required documentation may be denied boarding or entry and may lose all amounts paid.
Travelers are responsible for determining whether they are medically and physically able to participate in their itinerary.
You must disclose relevant mobility, accessibility, dietary, medical, or other special requirements early enough for A to Z Travel Center to communicate them to suppliers.
Special requests are not guaranteed.
Travelers are responsible for:
A supplier may deny participation when it reasonably determines that a traveler cannot safely participate or when required accommodations are unavailable.
Travel involves inherent risks.
These risks may include:
Travelers are responsible for reviewing current destination information and deciding whether to travel.
The U.S. Department of State publishes destination-specific advisories, safety information, and assistance resources for Americans traveling internationally.
By proceeding with travel, you voluntarily accept the ordinary and extraordinary risks associated with the itinerary.
Travel suppliers may change or cancel:
A to Z Travel Center does not control supplier operations and cannot guarantee that any itinerary will operate exactly as originally described.
When a disruption occurs, A to Z Travel Center may assist with available alternatives, subject to:
Any replacement arrangement may require additional payment.
A to Z Travel Center is not responsible for supplier schedule changes, cancellations, delays, overbooking, denied boarding, strikes, mechanical problems, or operational decisions.
A to Z Travel Center is not responsible for delay, cancellation, interruption, loss, damage, or failure to perform caused by events beyond its reasonable control.
Such events may include:
Refunds, credits, changes, or alternative arrangements arising from such events remain subject to supplier terms, insurance coverage, and applicable law.
A to Z Travel Center does not guarantee the financial condition, solvency, or continued operation of any supplier.
If a supplier ceases operations, enters bankruptcy, defaults, or fails to provide a purchased service, recovery may depend on:
A to Z Travel Center is not responsible for amounts lost because of a supplier’s insolvency, default, fraud, or failure to perform.
You may use this website only for lawful personal or business travel-planning purposes.
You may not:
We may restrict or terminate access to the website when misuse is suspected.
We make reasonable efforts to provide useful and accurate website information.
However:
Website content is provided for general informational purposes and does not replace supplier terms, government guidance, policy documents, professional advice, or reservation-specific information.
We may update, remove, or revise website content at any time without notice.
The website’s original content, design, text, graphics, logos, photographs, branding, and other materials are owned by A to Z Travel Center or used with permission.
You may view and print website content for personal, noncommercial use.
You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit website content without prior written permission.
Third-party names, logos, photographs, trademarks, and materials remain the property of their respective owners.
This website may link to supplier, government, insurer, tourism, social-media, or other third-party websites.
A to Z Travel Center does not control and is not responsible for third-party:
Your use of a third-party website is subject to that website’s own terms and policies.
To the fullest extent permitted by law, A to Z Travel Center will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:
To the fullest extent permitted by law, any direct liability of A to Z Travel Center will not exceed the professional fees actually paid directly to A to Z Travel Center for the specific service giving rise to the claim.
Nothing in these terms excludes liability that cannot legally be excluded.
To the fullest extent permitted by law, you agree to indemnify and hold harmless A to Z Travel Center, its owners, employees, contractors, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from:
These Terms and Conditions are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.
Unless prohibited by applicable law, any legal action arising from these terms, the website, or services provided by A to Z Travel Center must be brought in a court of competent jurisdiction located in Cuyahoga County, Ohio.
You consent to the jurisdiction of those courts.
Before filing a legal claim, you agree to provide written notice describing the dispute and allow A to Z Travel Center at least 30 days to attempt an informal resolution.
The notice should include:
This section does not prevent either party from seeking urgent injunctive relief or pursuing remedies that cannot legally be limited.
If any provision of these Terms and Conditions is found invalid or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect.
A failure by A to Z Travel Center to enforce any provision does not waive the right to enforce that provision later.
Any waiver must be in writing to be effective.
These Terms and Conditions, together with applicable:
constitute the agreement governing the applicable travel-planning services.
Reservation-specific written terms may supplement or modify these general terms.
A to Z Travel Center may update these Terms and Conditions to reflect changes in:
The revised terms will be posted on this page with an updated “Last updated” date.
Terms applicable to an existing confirmed reservation may also be governed by the version accepted when the reservation was made and by the applicable supplier terms.
Questions about these Terms and Conditions may be directed to:
A to Z Travel Center
6917 W 130th St
Parma Heights, OH 44130
Phone: 440-888-6666
Email: admin@atoztravelctr.com
For questions about these Terms and Conditions or your use of this website, please contact us.
