Serving Travelers Nationwide from Our Cleveland-Area Office
This Privacy Policy explains how A to Z Travel Center collects, uses, shares, and protects information when you visit our website, contact our office, or request assistance with travel planning.
We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from travel suppliers or service providers involved in your travel arrangements.
Depending on how you interact with us, you may provide information such as:
Please do not submit sensitive personal information through a general website contact form unless we specifically request it through an appropriate method.
When you use our website, certain information may be collected automatically, including:
This information helps us operate, secure, maintain, and improve the website.
We may receive information from travel suppliers, tour operators, cruise lines, airlines, hotels, insurance providers, payment processors, technology providers, or other parties involved in responding to your request or managing your travel arrangements.
We may use the information we collect to:
We may also use your contact information to send travel updates, company news, or promotional communications when permitted by law. You may unsubscribe from promotional emails using the link included in the message or by contacting us.
Our website may use cookies, pixels, tags, scripts, and similar technologies to operate properly, remember preferences, understand website activity, measure performance, and improve the visitor experience.
These technologies may collect information about your device, browser, website interactions, and referral source.
We may use third-party analytics and website services, including services such as Google Analytics, to help us understand how visitors use the website. These providers may process information according to their own privacy policies and service terms.
You can control or delete cookies through your browser settings. Blocking certain cookies may affect the availability or operation of some website features.
Where required, the website may provide additional cookie controls or request consent before activating certain nonessential technologies.
We may share personal information when reasonably necessary to provide services, complete travel arrangements, operate our business, or comply with legal obligations.
We may share relevant traveler information with parties such as:
These companies may use your information according to their own privacy policies, reservation terms, and legal requirements.
We may share information with companies that help us operate our business and website, including:
These providers are permitted to process information for the services they perform on our behalf or as otherwise allowed by law.
We may disclose information when we reasonably believe disclosure is necessary to:
We do not disclose personal information to unrelated parties solely for their independent use unless you direct us to do so, the disclosure is described in this policy, or the disclosure is otherwise permitted or required by law.
When you make a payment, payment information may be collected and processed by our bank, payment processors, travel suppliers, insurance providers, or other third-party service providers.
A to Z Travel Center may receive transaction confirmations, payment status, reservation details, and limited billing information. Payment providers maintain and process payment-card information according to their own security practices, privacy policies, and terms.
Do not send complete credit-card information through an unsecured email or general website contact form.
Travel planning may require information that is considered sensitive, including passport details, identification numbers, citizenship information, birth dates, accessibility requirements, dietary needs, or medical information relevant to travel.
We request that you provide only the information reasonably necessary for your travel arrangements.
When such information is required, we may use or share it with appropriate travel suppliers, insurers, governmental authorities, or service providers to fulfill your request, complete reservations, provide assistance, or meet legal and travel-document requirements.
Travel arrangements may require personal information to be shared with suppliers, service providers, governmental authorities, or reservation systems located outside the United States.
Privacy and data-protection laws in those locations may differ from the laws applicable where you live. By asking us to arrange international travel, you understand that relevant traveler information may need to be processed in the countries involved in your itinerary or by international travel providers.
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, email transmission, reservation system, storage system, or method of electronic communication can be guaranteed to be completely secure. You should use caution when transmitting sensitive information electronically and contact our office when you need guidance about an appropriate submission method.
FTC guidance recommends that businesses maintain safeguards appropriate to the sensitivity of the personal information they handle.
We retain personal information for as long as reasonably necessary to:
Retention periods may differ depending on the type of information, the nature of the travel arrangements, supplier requirements, and applicable law.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
Depending on applicable law, you may contact us to:
Certain requests may be limited by reservation requirements, supplier obligations, legal obligations, security concerns, recordkeeping requirements, or other lawful exceptions.
Depending on where you live, applicable privacy law may provide additional rights. We may need to verify your identity before fulfilling a privacy request.
To submit a request, contact us using the information provided below.
Our website may contain links to travel suppliers, insurers, tourism organizations, governmental agencies, social media platforms, or other third-party websites.
A to Z Travel Center does not control the privacy, security, accessibility, content, or operating practices of third-party websites. Your use of those websites is governed by their respective policies and terms.
We encourage you to review the privacy policy of any third-party website before providing personal information.
Our website and services are intended for a general audience and are not directed to children under 13.
We do not knowingly collect personal information online directly from children under 13 without appropriate authorization. Travel information regarding a child should be submitted by the child’s parent, legal guardian, or an authorized adult traveler.
If you believe a child under 13 has submitted personal information directly to us without appropriate authorization, please contact us so we can review and address the matter.
COPPA applies to websites directed to children under 13 and to general-audience services that have actual knowledge they are collecting personal information from a child under 13.
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, suppliers, business practices, or legal obligations.
The revised policy will be posted on this page with an updated “Last updated” date. Material changes may also be communicated through the website or another appropriate method.
Your continued use of the website after an updated policy is posted is subject to the revised policy.
Questions, concerns, or requests regarding this Privacy Policy or our privacy practices may be directed to:
A to Z Travel Center
6917 W 130th St
Parma Heights, OH 44130
Phone: 440-888-6666
Email: admin@atoztravelctr.com
Contact A to Z Travel Center with questions about this Privacy Policy, the information we collect, or our website privacy practices.
